Effective 10 September 2026Last updated 10 September 2026Version 1.0
These terms are the agreement between you and HERE for using the HERE app.
HERE introduces you to people nearby for simple real-world plans. It is a
tool for making introductions — not a promise about anyone you meet.
Please read section 5 on meeting people and section 7 on HERE+.
1Accepting these terms
By creating an account or using HERE, you agree to these Terms of Service
and to our Privacy Policy. If you do not
agree, do not use the app. If you use HERE on behalf of an organisation,
you confirm you are authorised to accept these terms for it.
2Who can use HERE
You must be 18 or older and legally able to enter this
agreement. You must not be barred from using the service under the laws of
your country, and you must not have been previously removed from HERE for a
serious violation.
3Your account
Give accurate information and keep your profile honest. Impersonation and fake profiles are not allowed.
One account per person. Keep your login secure; you are responsible for activity under your account.
Tell us promptly if you believe your account has been compromised, using section 15.
4Acceptable use
Our Community Guidelines (shown in the app) are part of these
terms. In addition, you agree not to:
harass, threaten, intimidate, or sexually harass anyone; post hate speech or discriminatory content; or share non-consensual or explicit material;
use HERE for scams, spam, solicitation, commercial promotion, or recruitment;
misrepresent who you are, or use HERE to contact anyone under 18;
scrape, crawl, or harvest data; access HERE by automated means; or copy or resell access to the service;
probe, scan, or test the security of the service, or interfere with its normal operation;
upload malware, or attempt to gain access to accounts, data, or systems that are not yours;
use HERE in a way that breaks any applicable law.
5Meeting people
Important
HERE introduces people. It does not verify identity, run background
checks, or vouch for anyone. You are responsible for your own decisions
about who to meet and how. Meet in public places, at least the first
time; tell someone where you are going; and leave any situation that
feels wrong.
Our safety features — approximate location, blocking, reporting, and
private post-meeting check-ins — reduce risk but do not remove it.
HERE is not responsible for the conduct of any user, online or in person.
6Your content
You keep ownership of the photos, text, and other content you add to HERE.
You grant HERE a worldwide, non-exclusive, royalty-free licence to host,
store, reproduce, adapt (for example, re-encoding a photo), and display
that content solely to operate and improve the service —
for instance, showing your profile to people you could meet. This licence
ends when you delete the content or your account, except for copies
retained as described in the Privacy Policy or required by law, and for
content others have already saved or shared outside HERE.
You are responsible for your content and confirm you have the right to
post it. We may remove content that breaks these terms or the Community
Guidelines, and we may check profile photos automatically before they are
shown to others.
7HERE+ subscription
What it is — HERE+ is an optional paid subscription that unlocks extra features. HERE’s core purpose — meeting people nearby — stays usable for free.
Billing — HERE+ is sold through the Apple App Store and billed to your Apple ID. Prices are shown in the app before you purchase.
Auto-renewal — subscriptions renew automatically for the same period unless you turn off auto-renew at least 24 hours before the current period ends. Your Apple ID is charged for renewal within 24 hours of the period end.
Free trials — if a free trial is offered, it converts to a paid subscription unless you cancel before it ends. Any unused portion of a trial is forfeited when you buy a subscription.
Managing and cancelling — manage or cancel in your Apple ID subscription settings. Cancelling stops future renewals and returns you to the free plan at the end of the paid period; it does not retroactively refund the current period.
Refunds — refunds are handled by Apple under the App Store terms. HERE cannot issue App Store refunds directly.
Changes — if we change HERE+ pricing or features, we will tell you in advance; changes do not affect the period you have already paid for.
8Moderation & enforcement
We review reports and may act on content or accounts that break these
terms or the Community Guidelines. Depending on severity, that can mean a
warning, removing content, limiting features, suspending an account, or
permanent removal. A single report does not by itself decide an outcome.
Account-level decisions can be appealed by contacting us (section 15).
9Suspension & termination
You can stop using HERE and delete your account at any time from
Settings → Delete my account. We may suspend or terminate
your access if you materially or repeatedly break these terms, if required
by law, or if your use creates risk or legal exposure for HERE or others.
Where practical and lawful, we will give notice. Sections that by their
nature should survive termination — content licence tail, disclaimers,
indemnity, and governing law — continue to apply.
10Disclaimers
HERE is provided “as is” and “as available”. To the
fullest extent permitted by law, we disclaim all warranties, express or
implied, including merchantability, fitness for a particular purpose, and
non-infringement. We do not warrant that the service will be uninterrupted
or error-free, that any introduction will lead to a meeting, or that any
person is who they claim to be. Some jurisdictions do not allow certain
disclaimers, so parts of this section may not apply to you.
11Indemnification
You agree to indemnify and hold harmless HERE and its team from claims,
losses, and expenses (including reasonable legal fees) arising from your
content, your use of the service, your conduct toward other users, or your
breach of these terms — except to the extent the claim results from
HERE’s own wrongdoing.
12Changes
We may update these terms as the product and the law change. For material
changes we will update the date above and notify you in the app before
they take effect. If you keep using HERE after that, you accept the new
terms; if you do not agree, delete your account.
13Governing law
HERE is operated by Ethmane Didi, based in Norway. These terms are
governed by the laws of Norway, without regard to conflict-of-laws rules,
and the Norwegian courts have exclusive jurisdiction — except where
the mandatory consumer-protection law of your country of residence gives
you the right to bring proceedings locally. Nothing in these terms removes
a non-waivable statutory right you have as a consumer.
14App Store terms
These terms are between you and HERE only, not with Apple. Apple is not
responsible for the app or its content. To the maximum extent permitted by
law, Apple has no warranty obligation for the app, and any claims relating
to the app — product liability, legal or regulatory non-compliance,
consumer protection — are HERE’s responsibility, not
Apple’s. Apple and its subsidiaries are third-party beneficiaries of
these terms and may enforce them against you. You confirm you are not
located in a country subject to a US Government embargo or designated a
“terrorist-supporting” country, and that you are not on any US
Government restricted-parties list. Your use of the app must also comply
with the App Store Terms of Service.